Shipping Policy
At Reef District, we take pride in ensuring your order is prepared with care and delivered securely. Every piece is made to order, helping us maintain the highest standards of quality while avoiding unnecessary waste. Please review our shipping guidelines below.
Processing Time
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Orders are processed within 2–3 business days before dispatch.
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During peak seasons or special launches, processing may take slightly longer.
Shipping Times
We currently ship from the United Kingdom. Delivery estimates are as follows:
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United Kingdom: 3–5 business days after dispatch
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Europe: 5–10 business days after dispatch
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International (USA, Canada, Rest of World): 7–15 business days after dispatch
Please note that these are estimated timeframes. Actual delivery times may vary depending on postal services, customs clearance, and location.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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From time to time, we may offer free or promotional shipping — details will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
Customs & Duties
For international orders outside the UK:
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Any customs duties, taxes, or fees are the responsibility of the customer.
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We recommend checking with your local customs office for further information.
Delays
While we always aim to meet delivery estimates, delays may occur due to factors beyond our control (postal disruptions, customs, weather conditions, etc.). In such cases, we will support you in resolving any issues.